Q: Is there a money-back guarantee?

Yes — Secure Site Wildcard ships with a 30-day money-back guarantee from the issuance date. If you decide to cancel, you get a full refund. No justification required.

Q: Can I order for multiple years?

Yes — Secure Site Wildcard is available in 1, 2, or 3-year terms. Note: since September 2020, certificate authorities can no longer issue SSL/TLS certificates for more than 397 days (≈ 13 months). When you buy 2 or 3 years, you lock in a prepaid discount on the total duration, and the certificate is automatically reissued every 12 months at no extra cost — you save on the annual rate without managing the renewal yourself.

Q: How do I install Secure Site Wildcard on my server?

You can install the certificate via cPanel (1-click in WHM/cPanel SSL/TLS Manager), Plesk (Extensions SSL It!), or via the command line on Apache / Nginx / LiteSpeed. Our support team can install it for you free of charge for OV and EV certificates — just share SSH or cPanel access.

Question 1

What documents are required for Secure Site Wildcard?

Accepted Answer

Secure Site Wildcard is an Organization Validation (OV) certificate, so the certificate authority verifies that your business legally exists. Have ready: a business registration extract (Kbis or local equivalent), your registration / SIREN-SIRET number, and the official company address. Listings in D&B / D-U-N-S or an official business directory speed validation up.

Question 2

What does the 1,75 M$ warranty actually cover?

Accepted Answer

The 1,75 M$ warranty covers potential damages incurred by a visitor of your site in the (extremely rare) case where the certificate authority issues a fraudulent certificate that leads to a data compromise. It is insurance from the issuing CA, not insurance for you, but it indicates the level of trust placed on the validation procedure.

Question 3

Can I reissue the certificate when I move servers?

Accepted Answer

Yes — Secure Site Wildcard permits illimitées reissues during the validity period. You can regenerate the CSR on a new server, submit the request, and the CA reissues the certificate at no cost. Useful when migrating or when a private key is compromised.

Question 4

Does the wildcard really cover all subdomains?

Accepted Answer

Yes — *.yourdomain.tld covers all first-level subdomains: www, mail, blog, app, dev, staging, etc. CAUTION: it does NOT cover sub-sub-domains (for example, *.yourdomain.tld will not protect www.app.yourdomain.tld). For that, you need a wildcard on the parent subdomain (e.g. *.app.yourdomain.tld) or a multi-level SAN.

Question 5

What about compatibility with old browsers and devices?

Accepted Answer

Secure Site Wildcard reaches a 99.9% compatibility rate, which includes Chrome, Firefox, Edge, Safari, Opera, Brave (all modern versions), iOS 12+, Android 7+, Windows 10+, macOS 10.15+. Very old systems (Windows XP, Android < 4.4, BlackBerry pre-2014) may not recognize the root — but those represent less than 0.1% of visitors in 2026.

Question 6

Is there a money-back guarantee?

Accepted Answer

Yes — Secure Site Wildcard ships with a 30-day money-back guarantee from the issuance date. If you decide to cancel, you get a full refund. No justification required.

Question 7

Can I order for multiple years?

Accepted Answer

Yes — Secure Site Wildcard is available in 1, 2, or 3-year terms. Note: since September 2020, certificate authorities can no longer issue SSL/TLS certificates for more than 397 days (≈ 13 months). When you buy 2 or 3 years, you lock in a prepaid discount on the total duration, and the certificate is automatically reissued every 12 months at no extra cost — you save on the annual rate without managing the renewal yourself.

Question 8

How do I install Secure Site Wildcard on my server?

Accepted Answer

You can install the certificate via cPanel (1-click in WHM/cPanel SSL/TLS Manager), Plesk (Extensions SSL It!), or via the command line on Apache / Nginx / LiteSpeed. Our support team can install it for you free of charge for OV and EV certificates — just share SSH or cPanel access.

Secure Site WildcardSSL certificate, trusted everywhere

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Technical specifications

Why choose this certificate?

Typical use cases.

Validation process, step by step.

Domain validation (DCV)

Organization validation

Verification call

Extensive compatibility 99.9%

Browsers

Systems & mobile

Web servers

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WordPress Hosting

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SSL Certificates

Dedicated Servers

Imunify360 WAF

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Frequently AskedQuestions

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